This is an old revision of the document!
User survey
Draft for now, gathering input.
References:
It's interesting that the Bugzilla survey was aimed at a small number of organisations using MantisBT, rather than its direct users. Something to consider for us as well - perhaps by having two different surveys - organisations versus end-users.
Most of these apply to administrator users only.
What Operating System do you run MantisBT on?
What Database server do you run MantisBT on?
What Web server do you run MantisBT on?
Which PHP version do you use?
How many active users are there in your MantisBT instance?
How many bugs do you have in your MantisBT instance?
What plugins do you have installed in your MantisBT instance?
Do you run MantisBT on your own server or on a hosted instance?
Demographics
Age
Country
How do you currently use MantisBT
User ( I interact with MantisBT's web interface )
System administrator ( I administer the server running the application )
Developer ( I contribute code to MantisBT or MantisBT plugins )
Current status
Do you currently use MantisBT?
If not, why not and which tools are you using now?
Which version of MantisBT are you running?
How would you rank MantisBT in terms of {usability, performance, look and feel,documentation}?
Which of the following features do you use and how often ( matrix - rows are features, columns are numbered 1-5, were 5 means most often)?
Roadmap page
Changelog page
Notifications
etc ( we really need a good selection here )
Future
What would be the things that you would change or improve substantially in MantisBT?
we might consider having some initial options here and also a large free text field ( should restrict checkboxes to 3 )
Better look and feel
Keyboard shortcuts for navigation and other common actions
Extended reporting capabilities
Ability to download and install plugins from the administration interface
Better performance
Better support for other database engines ( which ? )
Ability to vote for issues
Ability to preview attachments inline ( videos, images )
Wysiwyg (or alternative structured text like Markdown ) editor
Diff-style email notifications
How important is it to you that MantisBT continues to function without the need to enable Javascript?
Would you continue using future version of MantisBT if it would work only on modern versions of Browsers ( e.g.
IE 9+, Latest Firefox/Chrome/Safari/Opera? )
Contributions
- Have you ever tried to contribute to MantisBT?
- If yes, were you successful?
- If no, why
- lack of {skill,time,interest}
- barrier of contribution to high {missing documentation, code hard to understand, no support from developers}