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SOLVED: Custom Field Filter Error
Posted: 06 Apr 2021, 07:06
by franceschinl
Hello,
this is my mantis configuration
- Mantis Info
- E3.png (20.48 KiB) Viewed 50327 times
Few days ago, i've create a custom filed to semplify the request division in my helpdesk
- Custom Field Setup
- E2.png (57.94 KiB) Viewed 50327 times
the Custom Filed in Ticket work right but, when i try to use it for filter i have tis error:
- Error in Filter page
- E1.png (25.52 KiB) Viewed 50327 times
Do they help me for resolve this problem?
Thanks in advice
Luca
Re: Custom Field Filter Error
Posted: 06 Apr 2021, 08:40
by cas
Perhaps the slash is giving you an issue. Try without
Re: Custom Field Filter Error
Posted: 06 Apr 2021, 11:37
by franceschinl
cas wrote: ↑06 Apr 2021, 08:40
Perhaps the slash is giving you an issue. Try without
How do I separate the values if I don't use it?
Thanks
Re: Custom Field Filter Error
Posted: 06 Apr 2021, 14:35
by cas
Just rename the field to gruppo-attivita
Re: Custom Field Filter Error
Posted: 06 Apr 2021, 14:47
by franceschinl
Re: Custom Field Filter Error
Posted: 06 Apr 2021, 14:49
by cas
also changed à to just a ?
Re: Custom Field Filter Error
Posted: 06 Apr 2021, 14:53
by franceschinl
cas wrote: ↑06 Apr 2021, 14:49
also changed à to just a ?
yes.
I try to create now a new custom field (date)... same error
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- E5.png (1.63 KiB) Viewed 50308 times
Re: Custom Field Filter Error
Posted: 06 Apr 2021, 15:13
by cas
Sorry , i misunderstood you. I have tried in my own installation and there it gives no issue. But then I still run version 2.24.3
Re: Custom Field Filter Error
Posted: 07 Apr 2021, 06:17
by franceschinl
cas wrote: ↑06 Apr 2021, 15:13
Sorry , i misunderstood you. I have tried in my own installation and there it gives no issue. But then I still run version 2.24.3
Ok the problem is my installation.
in Which part i'll found the information about customfield/Filter and our configuration?
custom_field_api
filter_api
? Thanks
Re: Custom Field Filter Error
Posted: 07 Apr 2021, 06:22
by franceschinl
franceschinl wrote: ↑07 Apr 2021, 06:17
cas wrote: ↑06 Apr 2021, 15:13
Sorry , i misunderstood you. I have tried in my own installation and there it gives no issue. But then I still run version 2.24.3
Ok the problem is my installation.
in Which part i'll found the information about customfield/Filter and our configuration?
custom_field_api
filter_api
? Thanks
in view_filters_page.php work correctly
- Filter in view_filters_page.php
- E7.png (48.2 KiB) Viewed 50244 times
in view_all_bug_page.php not work. i mean the problem is that page.
where i found the settings about this filter in "view_all_bug_page.php"?
Re: Custom Field Filter Error
Posted: 12 Apr 2021, 06:56
by franceschinl
I've install Older version of XAMPP with PHP 7 and work correctly.
Re: SOLVED: Custom Field Filter Error
Posted: 11 Jul 2021, 12:15
by atrol