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SOLVED: Custom Field Filter Error

Posted: 06 Apr 2021, 07:06
by franceschinl
Hello,
this is my mantis configuration
Mantis Info
Mantis Info
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Few days ago, i've create a custom filed to semplify the request division in my helpdesk
Custom Field Setup
Custom Field Setup
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the Custom Filed in Ticket work right but, when i try to use it for filter i have tis error:
Error in Filter page
Error in Filter page
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Do they help me for resolve this problem?
Thanks in advice
Luca

Re: Custom Field Filter Error

Posted: 06 Apr 2021, 08:40
by cas
Perhaps the slash is giving you an issue. Try without :mrgreen:

Re: Custom Field Filter Error

Posted: 06 Apr 2021, 11:37
by franceschinl
cas wrote: 06 Apr 2021, 08:40 Perhaps the slash is giving you an issue. Try without :mrgreen:
How do I separate the values ​​if I don't use it?
Thanks

Re: Custom Field Filter Error

Posted: 06 Apr 2021, 14:35
by cas
Just rename the field to gruppo-attivita

Re: Custom Field Filter Error

Posted: 06 Apr 2021, 14:47
by franceschinl
cas wrote: 06 Apr 2021, 14:35 Just rename the field to gruppo-attivita
First i try to change name of field....
same error 8O
Error Change Name Field
Error Change Name Field
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For me the problem is the value but i don't find where is the bug :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry:

Re: Custom Field Filter Error

Posted: 06 Apr 2021, 14:49
by cas
also changed à to just a ?

Re: Custom Field Filter Error

Posted: 06 Apr 2021, 14:53
by franceschinl
cas wrote: 06 Apr 2021, 14:49 also changed à to just a ?
yes.
I try to create now a new custom field (date)... same error
E6.png
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E5.png
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Re: Custom Field Filter Error

Posted: 06 Apr 2021, 15:13
by cas
Sorry , i misunderstood you. I have tried in my own installation and there it gives no issue. But then I still run version 2.24.3

Re: Custom Field Filter Error

Posted: 07 Apr 2021, 06:17
by franceschinl
cas wrote: 06 Apr 2021, 15:13 Sorry , i misunderstood you. I have tried in my own installation and there it gives no issue. But then I still run version 2.24.3
Ok the problem is my installation.
in Which part i'll found the information about customfield/Filter and our configuration?

custom_field_api
filter_api
? Thanks

Re: Custom Field Filter Error

Posted: 07 Apr 2021, 06:22
by franceschinl
franceschinl wrote: 07 Apr 2021, 06:17
cas wrote: 06 Apr 2021, 15:13 Sorry , i misunderstood you. I have tried in my own installation and there it gives no issue. But then I still run version 2.24.3
Ok the problem is my installation.
in Which part i'll found the information about customfield/Filter and our configuration?

custom_field_api
filter_api
? Thanks
in view_filters_page.php work correctly
Filter in view_filters_page.php
Filter in view_filters_page.php
E7.png (48.2 KiB) Viewed 50244 times
in view_all_bug_page.php not work. i mean the problem is that page.

where i found the settings about this filter in "view_all_bug_page.php"?

Re: Custom Field Filter Error

Posted: 12 Apr 2021, 06:56
by franceschinl
I've install Older version of XAMPP with PHP 7 and work correctly.

Re: SOLVED: Custom Field Filter Error

Posted: 11 Jul 2021, 12:15
by atrol
Solved starting from MantisBT 2.25.2 https://mantisbt.org/bugs/view.php?id=28803