Hi all,
Who can assist me? Developer level cannot closed the ticket after resolved. Button closed is missing
This issue happened after i upgrade from 2.21.6 to 2.24
Please assist.
Thank you.
Developer cannot closed ticker after version upgrade from 2.21.6 to 2.24
Moderators: Developer, Contributor
Re: Developer cannot closed ticker after version upgrade from 2.21.6 to 2.24
Check access level for "closed" on "Workflow Transitions" page.
On "Workflow Thresholds" page look for "Status where an issue becomes read only" and "Update readonly issues"
On "Workflow Thresholds" page look for "Status where an issue becomes read only" and "Update readonly issues"
Version 2.21.6 does not exist.This issue happened after i upgrade from 2.21.6 to 2.24
Re: Developer cannot closed ticker after version upgrade from 2.21.6 to 2.24
Hi Atrol,
Thanks for helping me. The issue was resolved.
Sorry for my bad. My previous version 2.21.1 not 2.21.6
Thanks for helping me. The issue was resolved.
Sorry for my bad. My previous version 2.21.1 not 2.21.6