Notifications to nonusers

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fraveau
Posts: 2
Joined: 02 Apr 2020, 04:32

Notifications to nonusers

Post by fraveau »

Hi

We would like to use mantis to handle contact posts from websites. The issues are created by the same user using REST API , so reporters aren't known by mantis as users. Surfer's contact information are stored as custom fields.

Is there a way to handle notifications to the surfer that created the post using the mail adress stored in a custom field?

Or do I have to create a new mantis user using REST API for each contact and then make it a follower of the issue? That would leave a lot of junk users...

Thank you

Env: Mantis 2.20, Apache 2.4, ubuntu 18.4
cas
Posts: 1586
Joined: 11 Mar 2006, 16:08
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Re: Notifications to nonusers

Post by cas »

Best way here would be to develop a plugin to handle that activity.
fraveau
Posts: 2
Joined: 02 Apr 2020, 04:32

Re: Notifications to nonusers

Post by fraveau »

ok I'll have a look to that

I've started a Java program acting as a SMTP and mantis REST client to do so but it's less integrated that's for shure

I need to store additional informations to bugnotes in order to keep emailing information. I can't find custom fields related to notes. Is there anything like that? In the database the mantis_bugnote_table.note_attr colum that make me thing about that
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