Update bugs From Emails

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

Moderators: Developer, Contributor

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lhenao
Posts: 3
Joined: 15 Sep 2015, 21:57

Update bugs From Emails

Post by lhenao »

Hello everybody!

I need to know if the current version of MantisBT, like the one I have installed is the "MantisBT-1.2.19" can activate some functionality from the "EmailReporting" plugin to update an incident from the same mail shipping when the plugin creates a new incident?

thanks!
SL-Gundam
Posts: 722
Joined: 06 Jul 2011, 14:17

Re: Update bugs From Emails

Post by SL-Gundam »

EmailReporting is able to add notes to existing tickets. If that is not what you mean you will need to explain it more clearly as i obviously misunderstood
Gilles59
Posts: 2
Joined: 20 Oct 2015, 09:25

Re: Update bugs From Emails

Post by Gilles59 »

Hello I use Mantis 1.2.15 with EmailReporting-0.8.4.
I would like to set issue update by EmailReporting.
Is it possible with these versions ?
How to do ?
Thanks for your helps.
SL-Gundam
Posts: 722
Joined: 06 Jul 2011, 14:17

Re: Update bugs From Emails

Post by SL-Gundam »

I advise you upgrade to EmailReporting 0.9.0-DEV since it works better with the version of MantisBT you are running

https://www.mantisbt.org/wiki/doku.php/ ... lreporting

EmailReporting will update an issue based on incoming emails. These updates are notes or attachments. MantisBT notifications will be triggered when necessary
Gilles59
Posts: 2
Joined: 20 Oct 2015, 09:25

Re: Update bugs From Emails

Post by Gilles59 »

Ok, thanks a lot for answer. I'll plan update and check if automatic updates working
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