Unable to create attachment with Email attribute = HTML

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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SL-Gundam
Posts: 601
Joined: Jul 06, 2011 9:17 am

Re: Unable to create attachment with Email attribute = HTML

Post by SL-Gundam »

MantisBT/EmailReporting do not check whether an attachment was already added to an issue.
At the moment we are not sure whether or not that will ever be added since it would add a very high overhead to processing attachments which in itself is already a very heavy process.

So yeah duplicate attachments is a definite possibility

sintaq
Posts: 31
Joined: Oct 12, 2017 6:38 am

Re: Unable to create attachment with Email attribute = HTML

Post by sintaq »

Thanks SL-Gundam

will wait for updates. thanks

sintaq
Posts: 31
Joined: Oct 12, 2017 6:38 am

Re: Unable to create attachment with Email attribute = HTML

Post by sintaq »

sintaq wrote:
May 08, 2020 10:52 pm
SL- Gundam,

Thanks for your clarification. Finally, I'm able to get things working with last hiccup (so far) :lol:

Now, mantis able to parse the email correctly. however, it will re-add images pasted in previous email. flow like this,

1) send first html email with attachment and image pasted on it
2) send second html email with no attachment and image > mantis able able to parse 2nd email accordingly however when creating note, image from first email for added as well.
SL-Gundam,
Any chance the issue is actually because of html email parsing rather than "to check whether whether attachements already added or not". Based on the parsed result, all these previous images with code ! [] / [cid] were added to X-Mantis-Parts? Just my wild guess.

SL-Gundam
Posts: 601
Joined: Jul 06, 2011 9:17 am

Re: Unable to create attachment with Email attribute = HTML

Post by SL-Gundam »

Duplicate attachments is a known issue.
So i wouldn't know what else it could be based on your description of the issue.

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