Search found 646 matches

by SL-Gundam
13 Apr 2021, 21:32
Forum: EmailReporting
Topic: Replying to email notification when using multiple emailboxes in EmailReporting plugin
Replies: 1
Views: 2667

Re: Replying to email notification when using multiple emailboxes in EmailReporting plugin

I'm unsure how i missed this one but just to be sure here is an answer to your questions Usually i set up one account for sending emails, eg. email@mydomain.com (could also one of the mentioned receiving mailboxes if thats not an issue) After that i set up EmailReporting with the 2 mailboxes mention...
by SL-Gundam
10 Mar 2021, 15:19
Forum: EmailReporting
Topic: Configuring Email in MantisBT
Replies: 1
Views: 219

Re: Configuring Email in MantisBT

EmailReporting should work on your version of MantisBT
If it does not, i need to know why it does not work or you need to give me access to your environment.
Based on the current provided information i cannot give you anymore help then the above
by SL-Gundam
05 Mar 2021, 03:44
Forum: EmailReporting
Topic: Exchange Online (Office365) email issues?
Replies: 10
Views: 324

Re: Exchange Online (Office365) email issues?

Testing the login information should be easy enough using webmail.
You can also check the sync status of a mailbox in the admin portal.

Please let me know the results
by SL-Gundam
05 Mar 2021, 00:21
Forum: EmailReporting
Topic: Exchange Online (Office365) email issues?
Replies: 10
Views: 324

Re: Exchange Online (Office365) email issues?

Yes your right.
TLS 1.0 and 1.1 are deprecated, not 1.2

I'm still using the old Exchange admin center. The screenshot was from the initial admin portal

Did you test the account with a normal mail client like Thunderbird in POP3 mode?
by SL-Gundam
04 Mar 2021, 20:39
Forum: EmailReporting
Topic: Exchange Online (Office365) email issues?
Replies: 10
Views: 324

Re: Exchange Online (Office365) email issues?

mushu wrote:
04 Mar 2021, 16:43
devbugs-exch-settings.PNG
Are these for the Office365 tenant or for the mailbox in question?
I'm asking because that looks a little bit different for me
by SL-Gundam
04 Mar 2021, 20:33
Forum: EmailReporting
Topic: Exchange Online (Office365) email issues?
Replies: 10
Views: 324

Re: Exchange Online (Office365) email issues?

Mine looks like this Don't know why you are using TLS. Especially since Microsoft is stopping support for it Ignore the "Verify SSL certificate" and leave it off during testing. It's a bitch on windows to turn on Operation successful Description: mantis-bug-tracker Mailbox type: POP3 Hostn...
by SL-Gundam
04 Mar 2021, 01:51
Forum: EmailReporting
Topic: Exchange Online (Office365) email issues?
Replies: 10
Views: 324

Re: Exchange Online (Office365) email issues?

EmailReporting has no support for mfa/2FA so disable for the mailbox in question or use app passwords Office365 allows disabling protocols on a per mailbox basis. Check whether the POP3 protocol is turned on for the mailbox in question. https://support.microsoft.com/en-us/office/pop-imap-and-stmp-se...
by SL-Gundam
26 Feb 2021, 02:12
Forum: EmailReporting
Topic: email processing stuck because of msg ID field length
Replies: 1
Views: 120

Re: email processing stuck because of msg ID field length

I take it you are running 0.10.1?
This was fixed in 0.11.0-DEV here: https://github.com/mantisbt-plugins/Ema ... 5bb7939d35

We choose to ignore anything longer then 255 chars per message id.

Please update to the latest DEV version
by SL-Gundam
19 Feb 2021, 18:52
Forum: EmailReporting
Topic: Help with customer suport use case: how to reply to created tickets?
Replies: 18
Views: 1001

Re: Help with customer suport use case: how to reply to created tickets?

It matches properly when its ""First Last" <name@example.com>" the part after that is the issue. It's not a situation we've ever had to deal with. But yes we need to make sure EmailReporting handles it properly. Exchange does something similar i believe. I'll check that line to m...
by SL-Gundam
19 Feb 2021, 18:47
Forum: EmailReporting
Topic: EmailReporting Plugin
Replies: 1
Views: 139

Re: EmailReporting Plugin

Which webserver are you using? IIS? Apache? something else? What version of PHP are you running? It's possible an error is encountered because of deprecated functionality in PHP. Please update to the latest 0.11.0-DEV and see if it still happens. It might also be a good idea to update MantisBT while...
by SL-Gundam
15 Feb 2021, 19:31
Forum: EmailReporting
Topic: Help with customer suport use case: how to reply to created tickets?
Replies: 18
Views: 1001

Re: Help with customer suport use case: how to reply to created tickets?

You can redirect the output of the job to a file. I suggest you google "output to file linux" (or windows depending on your OS) email_is_valid() is a built-in function of MantisBT that validates email addresses. If $g_validate_email is enabled in the MantisBT config file then EmailReportin...